Faq

Frequently Asked Questions

Where are the local farms located?

All of the farms are located within a 60 mile radius of Wilmington, NC. We organize with local farms to deliver locally-grown produce within hours of being picked. 

Where is your delivery area?

Down East Connect offers delivery to connection points within New Hanover, Brunswick and Columbus County. Choose your desired location upon checkout.

Is there a minimum order amount?

There is no minimum order and no weekly commitment! Buy as little or as much as you can. 

Can I get a refund if I'm not satisfied with a product? 

Yes, but you'll have to contact the farmer you purchased from directly for a refund through your Farmzie account.

Connection Points are volunteering their time and resources to help ensure the availability of affordable, high-quality, nutritiously-dense, farm-fresh, local food to your community and are not responsible for saving or holding forgotten orders.

If you think you are going to be unable to pick up you order, please contact us at 910-477-FARM. We cannot refund or replace any forgotten orders.

Farmzie is a platform which connects farmers to markets while providing them with powerful marketing and transaction tools. Farmzie helps Farmers Markets increase foot traffic supports pre-ordering. Farmzie simplifies finding local fresh food for consumers, restaurants, grocery chains, and distributors.

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